Our Commitment to Your Privacy
At Perla Novia, a bridal atelier based in California, your trust is as precious to us as your day itself. This Privacy Policy explains what information we collect when you visit perlanovia.com or place an order, how we use it, and the choices you have.
Information We Collect
Information you share: your name, email address, shipping and billing address, phone number, and order details such as size and color.
Payment information: payments are processed securely by Stripe. Your full card details are handled by Stripe and are never stored on our servers.
Browsing information: like most websites, we automatically receive basic technical data such as your browser type, device, pages visited, and cookies that keep your cart and preferences working.
How We Use Your Information
We use your information to prepare and deliver your gown, send order confirmations and tracking updates, answer your questions, prevent fraud, and improve our website. With your permission, we may occasionally share news of new collections; you may unsubscribe at any time.
How We Share Information
We never sell your personal information. We share only what is necessary with trusted partners who help us serve you, such as our payment processor (Stripe), shipping carriers, production partners, website hosting, and translation and chat services, and when required by law.
Cookies
Cookies help our site remember your cart, language, and preferences. You can adjust cookie settings in your browser, though some features of the store may not function without them.
Your Privacy Rights
Depending on where you live, including under the California Consumer Privacy Act (CCPA/CPRA), you may have the right to know what personal information we hold about you, to request its correction or deletion, and to opt out of any sale or sharing of personal information (we do not sell it). To make a request, write to us at info@perlanovia.com. We will never treat you differently for exercising your rights.
Data Security & Retention
We use industry-standard safeguards, including encrypted (SSL) connections, to protect your information. We keep order records only as long as needed to serve you and meet legal, tax, and accounting obligations.
Children’s Privacy
Our store is intended for adults. We do not knowingly collect personal information from children under 13.
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on this page. Last updated: October 24, 2026.
Contact Us
Questions about your privacy? Our atelier is happy to help at info@perlanovia.com.